Marc Washbourne

Ken Shepherd

Chairman
Ken Shepherd is the founder of JobReady and remains active in the business today. Following a background in the military and engineering, in 1992, Ken developed and commissioned the first computerised Labour Market Program system called JobReady. In 1997, following the privatisation of the Commonwealth Employment Service (CES), Ken focused full-time on the development of a suite of software products for the employment and training services industry and, together with his partner Marc Washbourne, has grown the JobReady company providing IT platforms and technical expertise in data administration for the Employment Services and VET sectors throughout Australia.
LovesGolf: playing but preferably watching.
 
Marc Washbourne

Marc Washbourne

Managing Director
Marc Washbourne has been working with JobReady since 1999. Marc is passionate about Australian VET and Employment Services and works tirelessly to deliver better technology and productivity to the sectors. When JobReady was commissioned by DEEWR to produce a paper on Streamlining the Australian Apprenticeships system, Marc headed up the team that delivered a report that continues to assist the Department today. Marc is currently the Director of the AVETARS (ACT Vocational Education and Training Administration Records System) software project, which JobReady is developing for the ACT government ready for a launch in 2015.
LovesProducing clever, timing-saving software and cooking for his family on Sunday.
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Tony Jones

Tony Jones

Operations Manager
Tony Jones oversees JobReady's operations and keeps his finger on the pulse of all JobReady projects. He has worked with JobReady since 2006 when he moved from the UK to manage JobReady's rapid expansion after an extensive background in managing IT projects. Tony currently manages the AVETARS project the ACT State Government and assists in the resourcing and timing of all major software delivery projects.
LovesManchester United and his 3 kids.
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John D’Agostino

John D’Agostino

Chief Technology Officer
John joined JobReady in 2013 with a background in building, managing and coordinating development teams as well as architecting and standardising solutions across multiple products and services. A strong believer in agile development, he works across JobReady’s entire product suite, developing development best practices, devising quality and scalable solutions and helping make JobReady’s products talk to each other. John has overseen JobReady's transition to service-oriented architecture and a suite of microservices which allow JobReady to produce higher quality software more rapidly.
LovesHe loves it when a plan comes together.
 
Chris McMillan

Chris McMillan

General Manager AAC & RTO
Chris joined JobReady in 2003 and has been instrumental in the development of the software JobReady.Active for Australian Apprenticeships Centres. His knowledge of Australian Apprenticeships and Group Training is astounding. Our customers love Chris because nothing is too much for him, and he knows what it takes to ship a solution. Since 2012, Chris has overseen the vision and roadmap for JobReady.Active and more recently has added the management of JobReady.RTO to his portfolio.
LovesLive music and a small wager on the Melbourne Cup.
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John Masterson

John Masterson

General Manager Employment Services
As the accent quickly gives away, John Masterson joined JobReady following a move from his beloved Ireland in August 2009. Since then, John has been responsible for overseeing the development of JobReady.Live for Job Services Australia and Disability Employment Services and works closely with our customers to drive productivity and innovation. John is currently overseeing a significant upgrade to JobReady.Live to best prepare providers for the new JSA contract starting July 2015.
LovesProblem solving, singing while he works.
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James Hourn

General Manager Direct
James Hourn joined JobReady in 2012 as JobReady continues to expand its Student Management System business. James previously worked in VET for many years at both an Australian Apprenticeships Centre and leading Registered Training Organisations. James knows what makes RTOs tick and has provided consultation to assist RTOs in their own sales operations and optimising the JobReady platform. Since 2014, James has overseen the JobReady.Direct product for Group Training Organisations and is highly committed to raising the bar in that sector in terms of adoption of modern technology  to drive productivity.
LovesLooking smart and wood-fired pizza ovens.
 
Chris Smith

Martin Quinn

Technology and Security Manager
Martin joined JobReady in 2012 with a very strong background in data security, infrastructure and technology across many industry verticals. Martin maintains our cloud-based software environment and ensures the security and privacy of our customer data. Martin continues to improve JobReady compliance, technology and security across the board and is passionate about extending this to our customers. Martin heads up the new JobReady company, Intact Security, offering expert digital security advice - intactsecurity.com.au
LovesSpending time with his family and catching a football game.
 
Tim Jones

Tim Jones

Senior Consultant
JobReady invited Tim Jones to join the company in 2006 and Tim has been part of the growth of JobReady.RTO from Day 1. Tim has successfully steered JobReady.RTO to become the software of choice for Registered Training Organisations through a dedicated and highly innovative approach. Tim focuses now on large scale implementations and optimising the use of JobReady at training companies. When you implement JobReady.RTO, it will likely be Tim and his team who will hold your hand every step of the way.
LovesKeeping fit and his young son.
 

Mike Wadams

Business Development Manager
Mike is a super-fit Kiwi who joined the JobReady fold in 2009 and since then has become a wealth of knowledge on all things RTO. His highly passionate and consultative approach has made him hugely popular with clients seeking improved efficiency and visibility in their organisations. If you have a question about JobReady.RTO, Mike probably knows the answer.
LovesYoga and keeping fit
 
Chris Smith

Chris Smith

Education Manager
After joining JobReady several years ago, “Smith’ has brought a wealth of VET industry knowledge to JobReady. His experience has been valuable in product development and client servicing. His easy-charm and good looks have seen him move into an education role on RTO, AAC and Group Training products, working with clients to get the best out of the platforms. In recent times, Chris has focused on best practice change management consultation, preparing for and executing change at JobReady clients.
LovesReading & chatting.
 
Chris Smith

James Thompson

Education Consultant
James started his life at JobReady in a customer support role and became quickly accustomed to the RTO domain and JobReady’s customers. James has a very hands on approach to problem solving and has now graduated to a Trainer role where he delivers face-to-face and online training and consultation to JobReady customers so they can optimise their use of our systems. His drive for success and quality of life makes him a passionate employee who plans to help JobReady succeed for many years to come.
LovesMusic festivals
 
Peter Ballistreri

Peter Ballistreri

Customer Experience Manager
With twelve years of experience in the VET sector prior to joining JobReady as our Customer Experience Manager, Pete deeply understands the industry and the challenges posed to our clients. Peter’s focus is customer service and only of the highest level. With six years experience leading large teams, Peter has the skills to ensure everyone gets the answers and support they need. Currently oversees the JobReady.RTO webinar series.
LovesJuventus, Chelsea and the mighty Roosters.
 
James Graham

James Graham

Production Manager
Joining JobReady in 2012 as a data migration consultant, James quickly learnt his way around the database and became accustomed to the variety of data sources of which our clients were coming from. With an ever increasing number of successful migrations James has taken on further responsibility by managing the RTO production team. Overseeing everything from templates to software integrations, James continues to deliver solutions for our clients with the help of his enthusiastic team.
LovesLive music, water polo, summer.
 
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The JobReady Development Team

Introducing the JobReady Development Team – Ruby on Rails web application developers and open-source software evangelists, employing agile software development methodologies. Each of our 5 product development teams runs weekly development sprints overseen by a lead architect and supporting ‘full-stack’ developers.
LovesRuby on Rails and beautiful software code