Enabling technology for jobactive and DES

JR Live’s mission is to help employment services providers secure meaningful work for their clients more efficiently and effectively through technology.

With a true understanding of how providers, candidates and employers come together to achieve positive work outcomes that last, JR Live combines an engaging user experience with the power of tools designed to deliver results so jobactive and DES providers achieve best practice attraction, placement and retention outcomes.

Software Highlights

Jobseeker Self-Service

Give your customers an improved jobseeker experience by putting self-service tools like chat and messaging, curated feeds, a jobs board and custom resources at their fingertips.

Employer Engagement

Source, recruit and engage your employers with advanced CRM tools including reverse marketing, pipeline management, ‘at a glance’ value information and account management.

Outcome Tracking

Centrally manage your outcomes with full outcome claim predictions, our CCU Kanban Board and evidence document management and tracking to ensure you never miss a claim again.

Post-Placement Support

Tailor your strategies to meet the needs of individual customers when they find work with the help of custom PPS schedules, visual PPS status reporting and tailored customer interventions.

Vacancy Management

Streamline jobseeker recommendations and referrals by removing unnecessary communication or duplication through features like batch email and SMS or multiple vacancy management.


Make compliance an integral part of how your staff work, from alerts that prompt them to complete appointment notes to appointment activity streams that keep jobseekers up to date and in the know.


Let jobseekers search for and self-refer to jobs, report FOES and upload documents. Keep consultants notified of actions needed with a system that underpins high performance and speed to placement.


Utilise a suite of tools designed for operational efficiency and complete oversight, including a full end-to-end purchasing system for Employment Fund tracking and automation.


Get smarter about case management success with market-leading diagnostic tools from Esher House that uncover real jobseeker attitudes and diagnose timed, targeted interventions.


Benefit from JR Live’s deep experience with Jobactive and DES providers and clients, as well as insights that make the sector’s significant everyday challenges simple and surmountable.


Centralise tasks like workload and caseload management, post- placement support and outcome claims to ensure you have complete oversight and your focus is on value-added services.


Engage jobseekers and employers using best-in-class tech, including batch SMS and email, enhanced placement and claims tracking, a CRM, management metrics and jobseeker self-service.


Watch as automation and workflows do the grunt work for you, ensuring you reduce time spent on lower value tasks and are redirecting staff energy into finding and placing people in work.

AccessAbility Day 2018

“In an ideal world we shouldn’t have ‘disability employment’, it should be employment for everybody.”

Grant Carney, Aimbig Employment Job Coach

Some of our clients