Update from JobReady’s CEO July 2017

JobReady On July 20, 2017


As we dive into the new financial year, I invite you to pause for a few moments. I write to update you on what has been happening at JobReady and outline some of our exciting future plans. I hope these give you some fresh ideas and inspiration for your own business growth.


Firstly, I am delighted to announce that our management team now has a new investment partner with an outstanding track record of working with fast growth businesses and is backing JobReady’s expansion plans, and our renewed vision.


Our aim is to be the foremost Australian technology company across the Education and Employment sectors. This is more than an aspiration. We believe that we have the drive, smarts and resources to make this a reality. It’s about supporting the organisations we partner with to better Develop, Retain and Connect people.


At a time when the pace of change is accelerating and new skills are increasingly in demand, we see enormous opportunity in the development and education of people.

As providers increasingly focus on improved student experience and support, the Assess, Assist, & Educate focus of our Education (or Plus) software has been timely. The development of Assess2Educate to provide better targeted support and improve completion rates has been extraordinarily well received. It has already opened doors with some of the biggest industry names in the education sector.


In our hyper-competitive world, the need to be smarter about how to retain people and talent is more critical than ever. We all need to be more innovative.

In Employment Services, we are investing heavily in a re-imagined digital service delivery platform to help providers not only retain job seekers, but also to attract new ones. We already have a keen eye on the new world of Disability Employment Services in 2018.


At JobReady, we are backing Vocational Education and Training (VET). The single biggest problem continues to be the relevance of workplace training. We believe there is a remarkable opportunity to bridge the gap between the disconnected markets of education and employment through true workplace learning.

We applaud the recent paper released by the Skilling Australia Foundation, which busted some myths and presented a compelling case for VET over other pathways. If you didn’t catch it, it’s worth a read – click here.

In a similar vein, our latest partnership with Career Central will enable providers to offer students a contemporary CV builder, career guidance and connect them to employers and job opportunities.


I was recently part of a discussion about the stages of development of computerisation. From the initial focus on efficiency, to the second stage of automation, through to today where we seek to make better use of the huge amounts of data we are accumulating.

This certainly follows the tech journey of JobReady. Data will be a key focus for the next 12 months, as we invest more deeply in data analytics and apply other methods to measure health and predict behaviour. We are also involved in an exciting collaborative Artificial Intelligence (AI) project which will support JobReady systems to respond automatically to messages from your customers.

Information Security (InfoSec) is a focal point. We have a huge responsibility as the guardians of our customer data, which we take very seriously. As global cyber security threats such as April’s WannaCry attack increase, JobReady is working hard to stay ahead. We are continually elevating our security posture and working to consolidate our IRAP security accreditation. If you have not done so, I would urge you to take a serious review of your business’s cyber security practices this year.

We are also pleased to announce this month we have partnered with global research and advisory firm, Gartner, to access a personalised team of specialised Gartner analysts. This will support us to ensure our customers are receiving the most innovative, forward-thinking technology in the global market.


With the news of our new partner, we can also announce that JobReady’s founder, Ken Shepherd, recently retired from the business. I’d like to personally thank Ken for his guidance while giving me the space to grow JobReady over a fantastic 17 years together.


I would challenge everyone in our sector this year to Think Big. The opportunities in education and employment are boundless. We will be running multiple events for the JobReady community over the coming 12 months, including a partnership with EduTech, that will push us all to do more.

As always, please reach out to me any time, I’d love to hear any feedback.

Kind Regards

Marc Washbourne

Chief Executive Officer